REGARDING REPAIRS:

All items sent to CA World WiFi for repair and have incurred a repair charge, that charge must be paid for within 30 days of the date of invoice for the repair. After that 30 day period, if the repair invoice has not been paid by the customer, all products that were sent to CA World WiFi for repair will become the property of CA World WiFi and disposed of at the company's discretion.


NOTICE: Orders in excess of $500 and custom manufactured products are non-cancelable and non-returnable unless found defective within 30 days of purchase.

REGARDING RMA (RETURNED MERCHANDISE AUTHORIZATION):

The following steps must be followed to ensure that your return is handled properly.

Within 30 days of receipt of your order, you may return any merchandise in its original condition and packaging for a refund less shipping and handling charges. A 20% Restocking Fee will be applied in all cases.

Please note that we will refund the original shipping cost only if:

the merchandise you received was the result of an error on our part and was not what you ordered or

after inspection, the product appears to be defective.

In both cases replacement merchandise will be shipped promptly upon inspection and without any additional handling or shipping charges.

Are there any exceptions?

We do not accept returns of any merchandise that has visible signs of abuse, misuse or user damage. Additional charges will be incurred for costs to replace missing parts and accessories.

Clearance products cannot be returned except if, after our inspection, the product proves to be defective.

If you purchased the wrong item without consulting our technical staff first, OR if you changed your mind after you received the shipment, you will be subject to a 20% re-stocking fee.

How do I return an item?

You must get a Return Authorization Number (RMA) from CAWW in order to return any merchandise. Please complete the following form to receive your RMA. Put the RMA number on the outside of the package and send to:
CA World WiFi
6638 NW 27 Ave
Boca Raton, FL 33496

IF YOU RETURN ANY MERCHANDISE WITHOUT AN RMA, IT WILL BE REFUSED AND RETURNED TO YOU.